All items will be sent by US Mail or UPS ground. Rates are based on the actual cost to ship items from Zip Code area 49242 to your destination, with a small handling charge added to cover packing materials. We do combine shipping but there does not seem to be a foolproof way to do that on the ecrater system using their shipping matrix, so feel free to email us at firstname.lastname@example.org for a shipping quote on combined purchases.
We do pack well but insurance is recommended on breakable items sent US Mail. If you would like to insure an item, please add $1.70 to the total price. Charges for UPS ground shipment include insurance coverage on items up to a $100.00 in value.
Items are shipped within two working days of receiving confirmation of your payment.
We stand behind all our sales, so returns are accepted on any item for any reason. However, items must be returned in the same condition as sent, and mailed within seven days of receipt for a full refund. Visual records of all items and a copy of all relevant serial numbers are kept on file for comparison.